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Careers in cafes

Working in a Starbucks store is different from any other job. You are creating genuine moments of connection with our customers and making a difference to their day. You will handcraft delicious beverages and build relationships with our customers (getting to know their favorite drink), and with your fellow partners. We offer great benefits and an environment that is truly welcoming. You will also have opportunities to volunteer in the community, to help out and give back to the neighborhoods we are a part of.

Connect with something Bigger

  • Barista

  • Shift Supervisor

  • Assistant Store Manager

  • Store Manager

Barista

As a Barista you will be responsible for providing our guests fast and unique services, excellent quality of products and you will be keeping the Store in perfect cleanliness. You will become a part of our team that has two goals every day: sharing a great coffee with your friends and smiling to inspire others!

Shift Supervisor

The Shift Supervisor is responsible for one of two areas: Product or Facility. Product Manager cares about the highest quality of products and upholds the standards of their preparation. Plans deliveries, analyzes sales and results achieved. The role of the Facility Manager is to ensure that the cafe presents itself at its best. He cares about the observance of cleanliness standards, the correct operation of the equipment in the cafe and builds relationships with conservators. It also plans fixed costs and analyzes the results achieved. Shift Supervisors conduct training for partners in their areas of responsibility, as well as conduct shift and work behind the bar, ensuring the best possible atmosphere every day.

Assistant Store Manager

At Starbucks, the Assistant Store Manager is the so-called People Manager, i.e. the person responsible for our partners. Its main task is to build a team, train and motivate, thanks to which the service of guests in the cafe is at the highest level. People Manager strives to hire the best people for the right positions. He/she recruits partners who spread their smile and convey their positive energy to our guests. He/she is also responsible for creating schedules, planning and controlling labor costs, as well as analyzing the results achieved. He/she conducts shifts, works behind a bar and creates a working atmosphere in her cafe. The key to its success is getting to know all partners perfectly.

Store Manager

Store Manager provides excellent customer service and the highest quality product, while maintaining optimal costs. His tasks focus on two areas: building sales and relations with guests. The Store Manager is responsible for local marketing consistent with the brand's activities and AmRest's strategy. Builds relationships and engages in cooperation with the local community. He/she is also responsible for planning sales, analyzing the results and constantly looking for new solutions. The Store Manager is constantly developing and ensuring the continuous development of his team. He/she spends most of his working time with his partners behind the bar, where he/she cares for the satisfaction of his guests every day.

Training & Education

All of our retail store partners begin their careers with us by undertaking an introductory training programme based upon their role. Our store training programmes are led by our amazing in store trainers and coaches and are designed to immerse you in the Starbucks culture and set you up for success. These training programmes are delivered in our stores and provide partners with the opportunity to learn on the job supported by their manager.

 

 

01

Barista Basics

become a qualified barista, delivering the perfect product and making every moment right for all of our customers all of the time.

Barista Trainer

develop your capability in many areas of training and development.

02

Key Partner

learn how to manage and motivate your team.

03

Shift Supervisor

become an expert in one of two areas: Product or Facility and check yourself in order planning or cost management.

04

Assistant Store Manager

expand your knowledge in the area of HR by learning recruitment, team motivation methods, labor law or graphic planning.

05

Store Manager

learn how to run a business by being responsible for budget planning, cost analysis and building sales at your coffee shop.